Research

In order to make any good decision, we need to do our research. First, we want to fully understand your business. Understanding your business is half the job for us. In this part, we collect all information from you, analyze the competition, analyze world leaders or comparable companies, analyze current results, review what is currently being done well, what is not being done well at the moment and get a perfect picture of where we are. We have broad industry knowledge given our backgrounds, but also where we are new - we go very deep into research (granular), because that's the only way we increase the likelihood of good outcomes.

Strategy

After the research, we combine all the data with our knowledge of digital channels and the result is a clear strategy - what needs to be done, why we are doing it at all, what resources are needed to implement it, how long it will take, when we will see the results, what could the results could be, what are our action points and when we can start implementation. And this is not a document that you will put in a drawer and stay there. Depending on the service and the project, this is (among other things) a lot of smaller outputs whose goal is not to look nice, but to ensure implementation and ultimately results.

Implementation

If what was analyzed and planned was not implemented, we did everything in vain. Without implementation, there are no results. Our task in most cases is to ensure implementation. Whether you have an internal team, an external agency, an external freelancer, or no team at all, our role is always the same - everything that is planned must be fulfilled. These are usually weekly meetings, additional documents with detailed instructions, training, process optimization or, if necessary, implementation from our side. Results can only be expected after that.

Operations

Just as business does not stop after the launch of a single product, digital business does not stop after the implementation of a strategy. Situations are changing, competition is getting tougher, internal changes, external changes, all this affects digital results. It is up to us at this stage to propose new ideas, to develop teams, to continuously develop better systems with you, more resilient, more successful, sustainable in the long term. Optimizing everything that exists and raising everything to a higher level.

It is important to note that there are projects where our greater focus is on the research and strategy parts, as well as there are projects where the greater focus is on the implementation and operations parts. But in every project, whether we worked on it from the beginning or someone else, it is important to have something (documents, proofs) where all four parts are visible.