15% Increase in Total Revenue from Google Ads for Serbia’s Leading Sports Retailer

Facing increased competition and higher cost of paid traffic in the Serbian e-commerce market, Planeta Sport required a comprehensive Google Ads strategy to maintain profitability while scaling growth. By implementing optimal bidding strategies, expanding non-brand campaigns, and optimizing seasonal performance, we achieved a 15% revenue increase, 18% higher conversion rates, and 9% average order value growth year-over-year.

With their pragmatic, hands-on collaboration, Granular feels like an extension of our own team—continuously driving improvements, expanding our reach across core categories, and keeping Planeta Sport a step ahead of the competition.

Client

Planeta Sport

Expertise

Google Ads
Performance Analysis
Campaign Development
Conversion Optimization
Budget Management

Year

2023 - Present

Planeta Sport is a leading sports retail brand in Serbia, offering a wide range of sportswear, footwear, and equipment from renowned global brands. With both an extensive physical store network and a strong online presence, Planeta Sport caters to a diverse customer base, ranging from professional athletes to casual sports enthusiasts. As an established brand with significant SEO and organic capital, Planeta Sport draws substantial monthly traffic and enjoys high visibility in the competitive sports retail market.

Client words

For the past three years, Granular Group has been our strategic partner in scaling Planeta Sport’s digital presence. They transformed SEO into our fastest-growing channel, delivering year-over-year organic growth. Their deep market insights and tailored content—from expert buying guides to seasonal trend features—helped us engage both seasoned athletes and casual fans, while they provide our teams instant clarity to act on every opportunity. With their pragmatic, hands-on collaboration, Granular feels like an extension of our own team—continuously driving improvements, expanding our reach across core categories, and keeping Planeta Sport a step ahead of the competition.

Branimir Kulašević, Chief Ecommerce Officer

Challenges

  • Rising Competition and CPC Costs

    With inflation impacting consumer spending power and the Serbian ecommerce market projected to grow significantly, more competitors entered the sports retail space, driving up Google Ads costs and making it harder to maintain profitable ROAS while scaling campaigns.

  • Economic Uncertainty Affecting Consumer Behavior

    High inflation and cost of living challenges kept retail spending cautious throughout 2024, requiring more sophisticated audience targeting and messaging to convert price-sensitive consumers in the sports retail category.

  • Limited Google Shopping/Merchant Center Support

    Serbia faces ongoing limitations with Google Merchant Center and Shopping campaigns availability, forcing reliance primarily on Search and Display campaigns without the full ecommerce advertising suite available in other markets.

  • Seasonal Demand Fluctuations

    Sports retail faces intense seasonality (winter sports gear, summer equipment, back-to-school periods), requiring dynamic budget allocation and campaign optimization to capture peak demand periods while maintaining year-round visibility.

  • Expanding Beyond Brand Recognition

    While Planeta Sport benefited from strong branded search performance with high conversion rates and low CPCs, over-reliance on brand traffic limited growth potential. The challenge was strategically scaling non-branded campaigns for competitive keywords to capture new audiences, while managing significantly higher costs and competition from both local and international retailers in the Serbian market.

Solution

  • Smart Bidding and Budget Optimization

    We tested various automated bidding strategies to identify optimal performance approaches. We also implemented separate budget allocation for brand vs. non-brand campaigns to maintain profitability while scaling reach across different campaign objectives.

  • Audience Segmentation and Value-Driven Messaging

    We developed sophisticated audience segments based on purchase behavior and price sensitivity, utilizing custom audiences and in-market segments. Then, we created tailored ad copy with compelling value propositions emphasizing promotions, discounts, and product benefits to effectively convert cautious consumers.

  • Campaign Development

    We launched a robust mix of Search, Display, and Performance Max campaigns, focusing on Planeta Sport’s top categories (e.g., sneakers, activewear). Search campaigns leveraged extensive keyword coverage to capture high-intent traffic, while Display campaigns expanded brand visibility for important promotions.

  • Dynamic Seasonal Campaign Architecture

    We created flexible campaign structures with automated budget reallocation based on seasonal performance data and sport-specific demand patterns. We also implemented category-specific ad groups that could be scaled up during peak seasons like winter sports, summer activities, and back-to-school periods, ensuring optimal budget distribution throughout the year.

  • Strategic Non-Brand Expansion

    We developed a comprehensive campaign structure organized with theme-based keyword ad groups and competitor targeting. This architecture was strategically segmented by high and low performing product categories, enabling precise budget control and allocation based on real-time performance data.

Results

  • 15.% Increase in total revenue from Google Ads campaigns (Y-O-Y)
  • 18% Increase in purchase conversion rate across all campaigns
  • 9% Growth in average order value, demonstrating higher quality traffic acquisition
Initial Assessment & Strategic Planning

We conducted a comprehensive audit of existing Google Ads performance, identified inefficiencies in campaign structure, and developed a roadmap for scaling non-brand traffic while maintaining branded campaign profitability.

Competitive Landscape Analysis

We performed in-depth competitor research to identify market gaps, analyzed competitors’ paid search strategies, and developed targeted approaches to capture market share from other sports retailers in the Serbian market.

Campaign Architecture Redesign

We restructured the account with theme-based keyword ad groups, separated high- and low- low-performing product categories for precise budget control, and implemented dedicated campaign structures for brand vs. non-brand targeting.

Smart Bidding Implementation & Testing

We systematically tested Maximize Conversion Value (with and without tROAS), and Maximize Conversions (with and without tCPA) across different campaign types to identify optimal bidding strategies for each product category and audience segment.

Performance Max Expansion

We launched comprehensive Performance Max campaigns to capture additional traffic across Google’s entire inventory, complementing existing Search campaigns and expanding reach beyond traditional keyword targeting.

Seasonal Optimization Framework

We developed a dynamic budget allocation system for seasonal demand fluctuations, implementing category-specific scaling during peak periods like winter activities, summer activities, and back-to-school seasons.

Audience Development & Messaging

We created sophisticated audience segments based on purchase behavior and price sensitivity, developing tailored ad copy with value-driven messaging to convert cautious consumers during economic uncertainty.

Continuous Monitoring & Optimization

We established real-time performance tracking with proactive adjustments to maintain competitive positioning and capitalize on market opportunities while protecting account profitability.